For plumbers, electricians, HVAC, roofers

Post-Job Review + Referral Sequencer

The 48 hours after a completed job is the most valuable window in the whole relationship. The customer is happy, the work is fresh, and they're in the right spot to leave a review AND mention you to a neighbor. Most shops never ask. Build the full sequence here.

The job you just finished

Business name

Technician name

Owner / manager name (for signoff on bigger touches)

Trade

Plumbing Electrical HVAC Roofing Appliance repair General contractor Handyman Landscaping Pest Tree service Locksmith

Customer first name

Customer phone

Customer email (optional)

Job completion date

Job description (one sentence)

Job size

Minor (<$500) Standard ($500–$2500) Major ($2500–$10K) Large (>$10K)

Job outcome

Perfect — no issues Fine, minor hiccup resolved Rescue — we fixed what someone else did wrong Emergency — we responded fast

Review platforms you use (pick any)

Google Yelp Angi NextDoor Facebook Thumbtack HomeAdvisor

Has this customer used you before?

First-timer Second job Third+ (regular)

Neighborhood context (optional)

Dense neighborhood Suburban with HOA Rural Multi-unit building

What you'll get

→ 4–6 touch sequence — same-day thanks through 6-month check-in
→ Trade + outcome tuned copy — plumbing-rescue reads different than perfect-HVAC
→ Review platform strategy — which platforms to push for THIS customer
→ Referral-bonus tracking sheet — plain-text template you can paste into anything
→ Reply templates — for when the customer responds, positive or negative

Every block is copy-ready. Load the sample to see a real sequence for a water-heater replacement.

Post-Job Review + Referral Sequencer

The job you just finished

What you'll get

Every job has a 48-hour gold window for reviews and referrals.